Privacy Policy

At TrekinLuxury (“we”, “us”, “our”), accessible from trekinluxury.com, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase from our website.

1. Information We Collect

A. Personal Information

When you purchase a product, register an account, or contact us, we may collect:

  • Full name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Payment information (processed securely by our payment providers—we do not store full credit card details)

B. Automatically Collected Information

When you browse our site, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent
  • Cookies (see section below)

C. Cookies & Tracking Technologies

We use cookies to:

  • Improve website performance
  • Remember your preferences
  • Analyze site traffic
  • Personalize your shopping experience

You can disable cookies in your browser settings, but some features may not work properly.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate order updates
  • Improve our website and services
  • Detect and prevent fraud
  • Display personalized content or ads
  • Comply with legal obligations

3. Sharing Your Information

We share your information only with trusted third parties needed to operate our business, including:

  • Payment processors (e.g., Stripe, PayPal)
  • Shipping and logistics partners
  • Analytics tools (e.g., Google Analytics)
  • Website hosting providers

We never sell your personal data to third parties.

4. Payment Security

Payments made on trekinluxury.com are processed securely by third-party payment gateways. TrekinLuxury does not store full credit card details. Our partners comply with the highest security standards (PCI-DSS).

5. Data Retention

We retain your personal data only as long as necessary for:

  • Order fulfillment
  • Legal obligations
  • Fraud prevention
  • Business operations

You may request deletion of your data at any time (see Section 8).

6. Third-Party Links

Our website may include links to external sites. We are not responsible for their content or privacy practices. We encourage you to review their privacy policies.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold
  • Request correction of inaccurate data
  • Request deletion of your information
  • Opt out of marketing communications
  • Request a copy of your data (“data portability”)

To exercise any of these rights, contact us at: support@trekinluxury.com

8. Children’s Privacy

TrekinLuxury does not knowingly collect information from children under 13. If you believe a child has provided us with personal data, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us at:

📧 support@trekinluxury.com
🌐 trekinluxury.com